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Refund Policy

Right of withdrawal

Under European law, you have 14 days from the date you subscribe to exercise your right of withdrawal, without having to provide a reason. The refund is then made in full within 14 days via the payment method used for the purchase.

Subscription cancellation

You can cancel your subscription at any time from your account area. Cancellation takes effect at the end of the period already paid for. You keep access to your account until that date. No further payment is taken after cancellation.

How to request a refund

Write to contact@yourskinscore.com.

Technical issue

If the analysis did not work or if you were unable to access the service you paid for, please contact us. We will issue a full refund regardless of how much time has passed.